mSpot Music Sync™ turns a mobile phone into an mp3 player, giving consumers complete access to their music collection wherever they go. mSpot Music Sync, together with the mSpot Music Sync PC client, makes it simple for consumers to transfer music from their PC to their mobile phone no matter where they are and play these songs immediately.
To setup the Music Sync™ PC client, please click on the button above and save the file. Once the installer has been downloaded, run the setup wizard and follow the guided installation instructions.
Windows XP Professional; Windows XP Home; Windows 2000 SP3+; Windows Vista
Pair your Handset with your PC:
To pair your mobile client with your PC client, you must retrieve a validation code displayed in your mobile client and enter it into the Settings dialog on your PC client. Your mobile client will display the validation code at start-up if it is not paired with a PC. The validation code is also available under Settings->Validation on the handset client.
If you ever want to pair your PC or handset with a different device, you must first reset your existing connection. You may reset your connection using the "Reset" button in the Setting dialog on the PC client, or using the "Reset Application" tool in the settings menu on the mobile client. Resetting the mobile client will also clear any previously downloaded music and application settings.
What is mSpot Music Sync™?
Music Sync is a leap forward from today's side-loading and mobile media player products. Music Sync enables users to move music from their computers to their mobile devices using an over-the-air (OTA) data connection. Music Sync lets users sync their music on an on-demand basis, while they listen to their music. Music Sync users navigate their entire PC-based music library from their mobile devices. When a user chooses to play a song that is not yet on the handset, Music Sync plays the song while simultaneously transferring the song to the handset.
How does mSpot Music Sync work?
Music Sync has two components: (1) a mobile application and, (2) a PC application. The user must install both the mobile phone and PC components in order to use the product. In order to transfer music to the phone, the user must pair the Music Sync mobile application with the Music Sync PC application. The following are six simple steps to help you pair your device with your PC collection:
Is mSpot Music Sync legal?
Yes, Music Sync is completely legal.
Does mSpot Music Sync run on Windows operating systems?
Yes, the Music Sync computer application runs on Windows 98 and higher.
Does mSpot Music Sync run on Mac computers?
Unfortunately, at this time, Music Sync does not run on Mac computers.
Does mSpot Music SyncTM work with iTunes, Winamp and Windows Media Player?
Yes, Music Sync will transfer songs stored in your iTunes, Winamp, and Windows Media Player music collections. Unfortunately, Apple uses Digital Rights Management (DRM) to prevent Music Sync from transferring and playing certain songs purchased through the iTunes Store, including all songs purchased in 2008 and earlier.
How do I sync my music collection to my phone?
Do I need to change any settings on my computer or in my software?
Many Music Sync users adjust the power settings on their computers. In order for Music Sync to transfer music from your computer to your mobile phone, the computer must be powered on. Many computers are configured by default to power off when left alone. Music Sync users often adjust these default settings, so that the computer is always turned on and can send music to the phone. To adjust the power settings on your computer:
Do I have to change any default settings in iTunes's Windows Media Player, or Winamp?
No. Music Sync operates with the default settings of iTunes, Windows Media Player, and Winamp.
Does my computer need to be on and connected to the internet for to play my music?
In order to fetch songs from your PC, your PC will need to be turned on, connected to the Internet via a broadband connection, and running the Music Sync application in the background. If your PC is not accessible, Music Sync will still allow you to play songs that they have already synced to your handset, but you will not be able to sync more songs until your PC is available again. Music Sync makes it easy for users to keep their PC connected, by launching in the background when the user starts the computer (customers can change this setting as desired). Music Sync will re-establish its connection with the server on a regular basis, so it can recover from temporary disruptions to the Internet connection. Music Sync works with most proxies, firewalls, routers and gateways. Customers with a dial-up connection may still be able to use the service, but the music transfer experience will be slower. mSpot recommends that customers disable any power save options on their computers, so that the network connection does not close when the PC is idle.
Do I need a memory card?
No. Customers may enjoy Music Sync without purchasing a separate memory card. Customers who wish to store a large number of songs on their phone, however, may appreciate the additional storage space that a memory card provides. For AT&T customers, the phone's built in memory can be used. If memory begins to run out, the application will auto-delete transferred songs to make room for the next song. If a song is deleted, user can still listen to song again, but it will be wirelessly transferred to the user a second time. If a user starts without a memory card, and then inserts a memory card while running Music Sync, all songs will still be accessible. However, the songs in the "On My Phone" section will be removed. Customers may set limits on how much storage space Music Sync uses, to ensure that there is still plenty of space for their pictures and other files. Once a customer's memory card is full, old music will be removed to make room for new music.
What if I don't use iTunes?
Music Sync will transfer most audio files on your computer (see the answer to "What types of files can be played?"). However, Music Sync cannot transfer files protected by Digital Rights Management software.
What if I use iTunes?
No problem, we support it.
What types of files can be played?
Music Sync imports music in a wide range of source formats, including MP3, MP4, AAC, AAC+, WMA, and WAV. Music Sync will not support Digital Rights Management (DRM)-protected formats, such as M4A, due to legal restrictions. When music is transferred to the mobile device, Music Sync will automatically re-encode the file, to facilitate transfer.
What about songs purchased from the iTunes Store?
Music Sync is able to transfer and play some, but not all, of the music that customers have purchased through the iTunes Store. Unfortunately, Apple uses Digital Rights Management (DRM) to prevent Music Sync from transferring and playing certain songs purchased through the iTunes Store, including all songs purchased in 2008 and earlier.
Does mSpot Music SyncTM support playlists?
Yes, Music Sync is able to import a user's playlists, along with audio files. Music Sync supports playlists from iTunes, Windows Media Player, and WinAmp. Imported playlists will appear under the playlists menu on the mobile client, if the user has created playlists using one of these PC applications, and has elected to monitor these playlists using the PC application's Settings menu. Music Sync also maintains an "On My Phone" playlist automatically.
How do I sync my metadata and cover art?
Music Sync reads the metadata contained in the ID3 tag associated with each music file, such as the song title, artist name, album name, and genre. Music Sync will also send cover art along with the music, as it syncs the the music to the handset. Some commercial cover art services may not be supported due to legal restrictions placed on the cover art. If you would like your cover art to show up in Music Sync, the best way to do this is to ensure that a DRM-free copy of the cover art is embedded in the source file's ID3 tag. If you own a digital copy of the cover art, most full-featured ID3 tag editors will be able to embed this into the ID3 tag for you.
Can I use mSpot Music Sync™ on an airplane?
Yes. When your handset is set to airplane mode, you will still be able to play all of the files that have been saved to your memory card. You will not be able to transfer songs from your PC to your phone while in airplane mode. Music Sync will automatically detect when the handset is in airplane mode, but you can also manually set the application to offline mode by using the Settings menu. Music Sync maintains a list of songs on the phone to make offline playback easier and automatically skips absent songs when playing playlists in airplane mode.
NOTE: This feature may be limited on some handsets because of device limitations.
What does the "Set Limits" option in Settings do?
Customers may set limits on how much storage space Music Sync uses, to ensure that there is still plenty of space for their pictures and other files. Once a customer's memory card is full, old music will be removed to make room for new music.
What does Turn Shuffle Off/On, Turn Repeat Off/On, and Turn Playlists Off/On option do?
I'm having trouble pairing my device with my PC music collection. What can I do?
The program is stuck "initializing", "connecting" or "scanning".
I don't see all of my music and playlists.
I don't see my iTunes Music Store purchased songs.
Music Sync does not support the transfer and playback of DRM-protected files. Most, but not all, iTunes purchased songs are DRM-protected.
During playback I get buffering.
This could be for a multitude of reasons, but most of the time this has to do with network coverage. Please check your phone to make sure your coverage is strong.
I can't locate my passcode, where is it?
Your passcode is what enables your phone to "talk" to your PC. It is located in the Settings section of the application.
How do I delete songs from the application?
To delete a song from the application, highlight the selected song in the On My Phone section and hold the "Clear" or "Delete" button down for a few seconds. Your song will then be deleted. You cannot highlight multiple songs from your handset within the application. The easiest way to delete multiple songs is to Reset the application.
My passcode either has too many numbers or too few numbers for my PC application.
This probably means you've downloaded the wrong PC application. Please check the website to make sure you've downloaded the PC application that is associated with your carrier.
Can I connect to multiple PCs at once?
You cannot connect your phone to multiple PCs at this time. However, you can change the PC to which you want to connect by resetting the application from the handset and pairing it with another PC.
What happens when a user resets the mSpot Music Sync™ application on the phone?
When a user resets the application on the phone, all songs are deleted from the On My Phone menu and all settings are returned to the default state. Songs that have been transferred, either to the phone or the memory card, are deleted.
Who do I contact about billing issues with my account?
Please contact AT&T at 1-800-331-0500 or click here to visit them on the web.
AT&T controls the entire billing process for AT&T wireless customers, so customers must modify their subscriptions by contacting AT&T directly.